Category Mike Van

The 1 Secret to Employee Retention

The article, The 1 Secret to Employee Retention, hits upon some key points to talent retention in organizations. What I came to realize early in my career was the need to communicate clearly and often with all employees. You will never find out what each employee’s hot buttons are or what motivates them without open and true listening discussions with them. The discussions have to be done frequently and must be done with focused understanding from both sides. If each side is not honest can also be a detriment to the discussion. Team is often overused in the business world, but being able to identify motivating characteristics of all of your employees will bring a team atmosphere that will be challenging and beneficial for individuals as well as the organization. Please read the full article HERE.

Learning from Mistakes

When a decision is made to move a career into a whole new direction, you can find yourself exposed to new traits of your chosen profession. When that elected calling is in sales, you are constantly taking an introspective read on a daily basis. The reason may be knowledge based, research, or possible a need for self-assurance. Although sales may look like the primary responsibility, providing consulting with wisdom to clients is the ticket to get the needed trust and respect established and a strong lasting relationship started. As the learning process moves forward, you learn more about who and what your current and potential customers may be thinking or feeling. The need to understand and feel the customer’s pain. Forget about your needs. Listen and most importantly understand the needs of the client. The financial reward should not be the goal. Best to serve the client or customer and the money aspect will work its way out. The thought and approach to seeing sales as just a job. After closing a deal, immediately start on the next one. The job becomes part of life in so many ways. Letting yourself get upset over small things. Rejection and being told no is part of the job. As difficult as it may be, carrying a positive attitude 100% of the time is a must. Preparation, preparation preparation! Do your homework and do the research well. Know not only the answers, but the questions clients may ask before you enter into a meeting or discussion. Practice until your confidence is present. Treat everyone, no matter who or what they do with respect. Before you can gain anyone’s trust, there has to be mutual respect. Relationships take work, effort and do not happen overnight. Over time, relationships grow but you must understand each

Two Great Trucking Articles

Two articles attached that caught my attention: Class 8 Orders Continue to Rocket Higher. This is solid news knowing transportation companies are placing orders for new equipment and upgrading as needed to keep current. Now more than ever: Focus eliminates…